Chrome Hearts Hotation 2632 Unisex Matte Black & Silver Gothic Geometric Sunglasses

Royal Eyewear Shipping Policy

Effective Date: August 5, 2026

Premium Luxury Sunglasses Delivered Worldwide

At Royal Eyewear, we're committed to delivering authentic luxury sunglasses safely, securely, and efficiently. We work with trusted international shipping partners to ensure your order reaches you in excellent condition.

Free Worldwide Shipping

We proudly offer FREE worldwide shipping on all orders.

• No minimum purchase required
• No hidden shipping fees

Estimated Delivery Time

• 15–25 business days

Please note that deliveries to remote locations or destinations with extended customs processing may require additional time.

Customs, Duties & Taxes

For most destinations:

• Taxes, customs duties, and import fees are generally included in your order total.
• We handle customs documentation whenever possible to help ensure smooth delivery.

Exceptions

Customers in certain countries, including but not limited to Brazil, India, Pakistan, and Sri Lanka, may be required to pay local customs duties, taxes, or import fees imposed by their country's customs authority. These charges are the responsibility of the customer.

Order Processing

• Orders are processed after payment has been successfully verified.
• Processing typically takes 2–5 business days before shipment.

Once your order has entered our fulfillment process, it cannot be modified or cancelled.

Please review your shipping address and order details carefully before completing your purchase.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email within 4–5 business days.

We partner with trusted international couriers, including:

• DHL
• FedEx
• UPS
• USPS
• Canada Post
• Other regional courier partners based on your destination

You can track your shipment anytime using the tracking information provided in your shipping confirmation email.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

• Customs inspections
• Severe weather conditions
• Carrier delays
• Public holidays
• High shipping volumes
• Other circumstances beyond our control

Delivery estimates are provided as guidelines and are not guaranteed.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

Royal Eyewear is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Need Assistance?

If you have any questions regarding your shipment or delivery, our customer support team is here to help.

Email: Support@royal-eyewear.com

We typically respond within 24–48 business hours.

Thank you for choosing Royal Eyewear. We appreciate your trust and look forward to delivering premium luxury sunglasses directly to your doorstep.

Royal Eyewear Returns & Refunds Policy

Effective Date: August 5, 2026

At Royal Eyewear, customer satisfaction is our priority. We want you to shop with confidence, and we're committed to providing a fair, transparent, and hassle-free returns process.

1. Return Eligibility

We accept returns on most items within 7 days of delivery, provided the following conditions are met:

• The sunglasses must be unused, unworn, and in their original condition.
• All original packaging, tags, labels, protective films, cleaning cloths, and cases must be included.
• The item must show no signs of wear, scratches, damage, or alterations.
• Proof of purchase or your order confirmation is required.

Non-Returnable Items

For hygiene and quality assurance reasons, we cannot accept returns for:

• Final sale or clearance items.
• Customized or personalized products.
• Items damaged due to misuse or improper handling.
• Products returned without prior authorization.
• Items returned without their original packaging or accessories.

2. How to Request a Return

To start a return:

1. Contact us at Support@royal-eyewear.com within 7 days of receiving your order.
2. Include your order number, the item(s) you wish to return, the reason for the return, and photos if the item is damaged or defective.
3. Our customer support team will review your request and, if approved, provide return instructions along with a Return Authorization (RA) Number.

Please note: Returns sent without an approved RA Number may not be accepted.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
• We recommend using a tracked and insured shipping service, as Royal Eyewear is not responsible for returns lost or damaged during transit.

4. Refunds

Once your returned item has been received and inspected, approved refunds will be processed to your original payment method within 3–5 business days. You'll receive a confirmation email once your refund has been issued.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

5. Exchanges

We currently do not offer direct exchanges. If you'd like a different style or color, simply return your eligible item for a refund and place a new order.

6. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, contact us within 7 days of delivery at Support@royal-eyewear.com with your order number and clear photos. Our team will provide a replacement, exchange, or refund at no additional cost to you.

7. Late or Missing Refunds

If you haven't received your refund after 5 business days, check your bank account, contact your bank or payment provider, and if you still need assistance email us at Support@royal-eyewear.com.

Need Help?

Email: Support@royal-eyewear.com

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing Royal Eyewear. We appreciate your trust and look forward to providing you with premium luxury sunglasses and exceptional customer service.